Terms of use

These terms cover your use of The Profit Analyst app (“the app”), run by The Profit Analyst Australia Pty Ltd (ABN 83 651 793 449), trading as The Profit Analyst (“we”, “us”). You agree to them when you accept them in the app. Our coaching services and website have their own terms.

• Keep your login details private. You're responsible for what happens under your account.
• Use two-step sign-in where the app asks for it.
• Tell us straight away if you think someone else has used your account.
• Only invite people you're happy to see your business's figures.

You can connect the app to Xero, QuickBooks or MYOB. When you do, you authorise us to read your organisation's accounting figures, as described in our privacy policy, so the app can build your reports and forecasts. The app only reads; it never changes anything in your accounting software. You can disconnect at any time from the app or from inside your accounting software.

You also agree that we can share that data with the service providers listed in our privacy policy, only to run the app. That includes sending account names and transaction descriptions to our AI provider, only to show you categorisation suggestions in the app. Your data is never used to train AI models.

Xero is a trademark of Xero Limited, QuickBooks of Intuit Inc. and MYOB of MYOB Technology Pty Ltd. The Profit Analyst is an independent app; none of them own or run it. Your use of each is covered by its own terms.

The app shows reports and forecasts built from your figures and the assumptions you enter. They are tools to help you understand your business, not financial, tax or legal advice, and we don't guarantee any result. AI suggestions can be wrong, so check them. Check important decisions with your adviser.

Your business's figures stay yours. We use them to provide the app to you and the people you work with.

You also allow us to combine your figures with those of other businesses into de-identified statistics, such as average revenue or margins by industry. These statistics never identify you, your business or anyone else, and we only use or share a statistic when it combines enough businesses that none can be picked out. We may use, publish and share these statistics, including commercially, and this permission continues after you stop using the app. Statistics that include data from Xero, QuickBooks or MYOB are only used or shared as that provider's terms allow.

We never sell data that identifies you or your business. Our privacy policy explains how we handle your data.

We give you a personal, non-transferable right to use the app for your business while these terms apply. Please don't:

• connect organisations you're not authorised to connect;
• share your login, or give access to people outside your business and its advisers;
• try to access other people's data, disrupt the service, or get around its security;
• copy, resell or reverse-engineer the app, or use bots or scrapers on it;
• use the app for anything unlawful.

If you're on a paid plan, the price and billing terms are shown before you agree to them, and include GST where it applies.

The app, its software, design and reports belong to us. Your use of the app doesn't give you any ownership of them. If you send us feedback or ideas, we may use them to improve the app.

We send the emails the app needs, such as sign-in links, security notices and report notices. We'll only send marketing emails if you've agreed to them, and you can unsubscribe at any time.

We work to keep the app available and accurate but can't promise it will always be error-free or uninterrupted. We may update the app. If we change these terms in a significant way, we'll tell you before the change takes effect and ask you to accept the new version.

You can stop using the app at any time. Ask us and we'll delete your data, as set out in our privacy policy, except where the law requires us to keep it.

We can suspend or end your access if you break these terms, after giving you notice where we reasonably can, or straight away if there's a security risk.

To the extent the law allows, we aren't liable for indirect or consequential loss arising from your use of the app, and our total liability to you is limited to the fees you paid for the app in the 12 months before the claim. You agree to cover us for claims caused by your breach of these terms or your unlawful use of the app.

Nothing in these terms limits rights you have under the Australian Consumer Law, or under other laws that can't be excluded where you live.

These terms are governed by the laws of Queensland, Australia, and the courts of Queensland deal with any dispute. If any part of these terms can't be enforced, the rest still applies.

The Profit Analyst Australia Pty Ltd, ABN 83 651 793 449. Email privacy@theprofitanalyst.com.